How to give a brand a
LITTLE BIT OF CHARACTER
Whether it’s a high-end restaurant like Becasse, or a fast-food outlet like Charlie & Co, celebrity chef Justin North sources his ingredients from organic farmers and small producers. Charlie & Co’s branding brings this concept to life with a colourful figure from hamburger history.

The Challenge
Unlike most food-court outlets, Charlie & Co burgers have a story that’s carefully developed from paddock to plate. But how do you sum that up in a brand?


THE solution
A strong story needs a strong character. Inspired by the back-to-basics approach of the owners, we delved into the history of the burger and uncovered Mr Charlie Nagreen.
Legend has it that 15-year-old ‘Hamburger Charlie’ invented the hamburger at the Seymour Fair in 1885. His popular takeaway meatballs were hard to hold, so he started selling them between slices of bread.
As a bit of burger folklore Charlie Nagreen tied together the elements of traditional tastiness and grassroots innovation that Justin wanted to bring to his customers.
The process
As consummate foodies, Justin and Georgia North naturally feel most at home in restaurants and cafes. To develop the Charlie & Co concept, we left the office and joined them for coffees and chats at their favourite spots.
They showed us the brands they liked, why they liked them, and more importantly, just how passionate they were about supporting small producers and bringing quality burgers to their customers through Charlie & Co.
Inspired by their passion and dedication, the Bang team developed the brand concept into menus, a website, interiors, uniforms and packaging, using locally sourced and sustainable materials in line with the brand.

The results
With the exit of Justin North from the business in 2011, new owners Jones the Grocer are taking Charlie & Co to new locations in Australia and Asia. The burgers may be changing, but the brand story remains the same.